Last updated: February 3, 2026
1. Introduction
Welcome to Primecore Technologies ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and any integrations with third-party platforms such as WhatsApp via the Meta (Facebook) API.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and any other details you provide when contacting us or using our services.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
- Communication Data: Messages, inquiries, or data shared through forms, emails, or integrated services like WhatsApp.
- Third-Party Data: When using WhatsApp Cloud API, we may process data provided by you or collected through Meta's platform, including message content, delivery status, and user interactions, in compliance with Meta's policies.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services, including automation solutions and customer support.
- To communicate with you, respond to inquiries, and send updates or promotional materials (with your consent).
- To integrate with third-party services, such as sending WhatsApp messages via the Meta API, for business communications.
- To improve our website and services through analytics and user feedback.
- To comply with legal obligations and protect our rights.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website or conducting our business, under strict confidentiality agreements.
- Meta (Facebook): When using the WhatsApp Cloud API, certain data (such as phone numbers, message content, and delivery metadata) may be shared with Meta to facilitate message delivery. Meta's use of this data is governed by their own Privacy Policy and Terms of Service. We ensure compliance with Meta's Business Messaging Policy.
- Legal Requirements: We may disclose information if required by law, to enforce our terms, or to protect the rights, property, or safety of ourselves or others.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
For data processed through the WhatsApp Cloud API, we rely on Meta's security standards and comply with their data protection requirements.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal requirements.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Data Portability: Request transfer of your data in a structured format.
To exercise these rights, contact us at hello@primecore.ai.
7. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser. For more details, see our Cookie Policy (if applicable).
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: hello@primecore.ai
- Phone: (+91) 9438361097
- Address: [Your Registered Address]